Tag Archives: call center

Playing Indian: What Outsourced Says About the American Economy

On a recent episode of NBC’s Outsourced, Todd, the clueless American who runs the call center for a US-based novelty company in Mumbai, is trying to understand what the Hindu celebration of Diwali is all about.  He asks one of … Continue reading

Posted in Class and the Media, Contributors, Issues, Kathy M. Newman | Tagged , , , , , | 4 Comments