Category Archives: Guest Bloggers

Grime You Can Never Wash Off: Internet Content Moderation and New Frontiers in Labor Exploitation

Scrolling through e-mails and my Facebook news feed one morning last week, I came across two related articles. The first, from Alternet, was about the disproportionate harassment and abuse that women face online. Citing a recent Atlantic exposé on the issue, as well as death threats made to feminist video game critic and “GamerGate” target Anita Sarkeesian, the article underscored the negligence of Facebook, YouTube, and other companies whose content moderators—those employed to flag and delete offensive materials coming across their sites—appeared indifferent to or, perhaps, poorly trained to address the increasing problem of Internet-based violence against women. These moderators, the article mentions, are often “swamped with cases.” But in a tech industry dominated by men at all levels of employment, whether or not a woman is subjected to terrifying forms of online abuse—including, in one case, a Facebook post featuring a woman’s head photoshopped onto a picture of a beaten and chained woman— comes down to “human decision-making” on the part of the people tasked with sifting through the digital garbage.

The second article, from Wired, offered a more detailed look at what Internet content moderation involves. I honestly hadn’t given any thought at all to content moderation as an especially filthy job that, even without the smelly trucks and beeping, is a form of garbage collection. In this case, though, the grime sticks to workers in a way that makes emptying trashcans and dumpsters sound like a dream job by comparison.

Internet content moderation is typical of other outsourced, global forms of labor in that the U.S. relies on poorly paid contract workers from the Philippines to do the vast majority of the work. However, since recognizing what would be offensive requires cross-cultural fluency, most companies have also implemented what Wired reporter Adrian Chen calls a “two-tiered moderation system, [where] more complex screening… is done domestically.” Far better paid than overseas workers—“a moderator for a U.S. tech company can make more in an hour than a veteran Filipino moderator makes in a day”—most U.S. based moderators are culled from the ranks of precariously employed college graduates, many of whom are enticed to take these jobs with suggestions that a more permanent position at Google or Twitter might be on the horizon. In general, however, not only do these better jobs never solidify, but content moderation’s status as labor of the living nightmare variety quickly becomes apparent to employees.

In The Managed Heart, sociologist Arlie Russell Hochschild begins her discussion of emotional labor, such as the work of flight attendants, care workers, and others in feminized service occupations, by asking whether there may be a fundamental “human cost of becoming an ‘instrument of labor’ at all” (3). This question illuminates the psychological costs faced by those whose jobs require “[inducing] or [suppressing] feeling in order to sustain the outward countenance” that makes consumers of such labor feel properly “cared for.” This “coordination of mind and feeling” can cause the worker to become alienated from an “aspect of self—either the body or the margins of the soul—that is used to do the work” (7).

But what if the work demands subjecting oneself to psychological trauma resulting from the continual repetition of horrifying images and sounds? What happens to the “margins of the soul” when a job requires workers to be used in this way?

Chen interviewed a number of former and current Internet content moderators who describe what they experienced on the job, and what they still carry with them. One U.S.-based moderator quit his job at Google when a co-worker exhibited a nonchalant response to a video of a beheading: “I didn’t want to look back and say I became so blasé to watching people have these really horrible things happen to them that I’m ironic or jokey about it.” Others, subjected to hours of pornography, report feeling desensitized to the point where they “no longer want to be with their spouses” or, on the other hand, leave work with “a supercharged sex drive.” Many companies ostensibly employ counselors to deal with the psychic fallout from this work, which puts laborers at risk of PTSD much like soldiers and members of specialized police forces, though one former worker claimed to not know anyone who had seen a counselor. “But,” Chen emphasizes, “even with the best counseling, staring into the heart of human darkness exacts a toll.” After being made to watch a nearly half-hour video of a woman being raped, “blindfolded, handcuffed, screaming and crying,” one Filipino woman content moderator “began to tremble with sadness and rage” (in Chen’s words). Says the woman, who is still doing content moderation work, “I watched that a long time ago, but it’s like I just watched it yesterday.”

As its own devastating aspect of the “heart of human darkness” run rampant on the Internet, online victimization of women is an urgent problem. Yet after reading Chen’s report, I can’t help but feel that the “human decision-making” involved in content moderation is compromised by the utterly dehumanizing nature of the work. The “aspect of self” that many content moderators become estranged from is their own humanity, unable to plug into and feel things they must figure out a way not to feel in order to simply bear the work.

This is not to say that in the male-dominated tech industry, sexism and misogyny aren’t also at play when moderators make that quick decision to either delete or push through abusive content aimed at women. But read in this context, Hochschild’s work provokes us to think about the ways that gender and psychic health intersect in an occupation that requires exposing oneself to trauma as a primary duty of the job. Counseling isn’t widely advertised or used, and a masculine “deal with it” ethos further contributes to the occupational normalization of violence in an industry that, as Chen puts it, “[relies] on an army of workers employed to soak up the worst of humanity in order to protect the rest of us.”

This last observation begs a version of Hochschild’s initial question: if the job of content moderator requires workers to absorb our collective human trauma in order to “protect the rest of us” from the ravages of the Internet, should a job like this exist at all? Should “must expose oneself to violence repeatedly, for days and weeks on end” be an accepted part of any job description? Chen estimates that content moderators “comprise as much as half of the total workforce for social media sites.” Indeed, moderation work is especially insidious in that, unlike labor more typically associated with trauma—sex work comes to mind—it is hidden within an industry stereotyped as the benign realm of particle-board cubicles and sleepy systems administrators.

When we walk down the street, we see waste management workers laboring to present us with a convincing façade of civilized cleanliness. The more thoughtful among us recognize this as the dangerous lie that it is: this waste is never really “disposed” of, only moved out of sight of the privileged. The existence of content moderation work demands that we consider the human costs of maintaining the web’s garbage-free front. If the Internet requires turning human workers into psychic dumpsters for brutalities the rest of us would rather not have cluttering our Facebook and Instagram feeds, then what kind of virtual world are we living in, grime and all?

Sara Appel

Sara Appel is a Dietrich School Postdoctoral Fellow in the English Department at the University of Pittsburgh.

 

The Precariat: The New Dangerous Class

Across the world, more and more people realize they are in the precariat – or may be soon – and that they are not alone. That is bringing a change of mood, from being defeated and dispirited to being defiant and demanding. Old sociologists may be bewildered, but precariat groups are moving from mass occupations to political re-engagement. They know there is no unified working class and do not want to go back in search of a phoney unity. We need an alternative progressive future, forged for and by the precariat.

Most fundamentally, the 20th century income distribution system has collapsed. The share of income going to profits has rocketed and will continue to rise, the share going to rent will rise even more. Real wages will continue to stagnate.

In pursuit of competitiveness, governments have implemented policies of labor flexibility, making labor more insecure, leaving millions without health care, pensions or other benefits. Governments have turned to means-tested social assistance and to workfare. The welfare state has withered.

Meanwhile, a global class structure has been taking shape, superimposed on national structures. At the top is a tiny plutocracy, many with criminal backgrounds. Their economic and political power is awesome; they have no responsibility to any nation state.

Below them is an elite who also gain from capital, some from what Thomas Piketty calls patrimonial capitalism. Below them is a salariat, with employment security, pensions, paid holidays, and other non-wage perks. They are what American scholars in the 1960s and 1970s expected to become the norm. But although a salariat will persist, it is shrinking.

Alongside it is what I call proficians, project-oriented, self-entrepreneurs, not seeking employment security. Many work frenetically, but suffer from burn-out sooner or later. They too are uninterested in defending wages. They obtain their money elsewhere.

Then comes the old proletariat, for which welfare states as well as labor relations and regulations were constructed. The proletariat was oriented to a lifetime of stable full-time labor, in which entitlements, ‘labor rights,’ were built up. But it is dwindling, along with its capacity, and even desire, to defend welfare institutions. Its achievements should not be romanticized. The proletariat favored and benefited from a sexist, often racist hierarchical laborism. Its labor unions epitomised that. There have been few more reactionary figures in American history, for example, than the old leaders of the AFL-CIO.

It is below the proletariat where the precariat is growing. It is not an under-class. That is the lumpen-precariat, victims eking out an existence in the streets, sad souls going to an early death. The precariat, by contrast, is regarded by global capital as pivotal, and the neo-liberal state is shaping it. Recent estimates suggest that the precariat makes up about 40% of the adult population in Japan, Korea, Greece, Spain, Italy, Australia, and Sweden, still seen as the nirvana of social democracy. The biggest precariat is in China.

Defining the Precariat

The precariat should be defined in three dimensions. First, it has distinctive relations of production. Those in it have unstable labor, in ‘flexible’ contracts, working as temps, casuals, ‘freelance,’ part-time, or intermittently for employment agencies. The most rapidly growing form of unstable labor is “crowd work.” Many commentators wrongly presume insecure labor is all that defines the precariat, and then dismiss it as nothing new.

There was always unstable labor. But today it is becoming the norm. Just as historians analyzed the process of proletarianisation as disciplining workers to the norms of stable labor, internalizing that as a duty, a compact with capital, so the precariat is being habituated to unstable labor.

Crucially, the precariat has no secure occupational identity, no narrative to give to their lives. And they have to do a lot of work that does not count and is not paid. They are exploited off the workplace as well as on it, outside working hours as well as in them. This is also the first working class in history expected to have more education than their jobs require.

Second, the precariat has distinctive relations of distribution. It relies on money wages, without pensions, paid holidays, retrenchment benefits or medical coverage. It has been losing those benefits, which is why conventional statistics understate growing inequality.

The precariat also lacks rights-based state benefits. That was heralded in Bill Clinton’s 1996 declaration that he was ending “welfare as we know it.” The punitive Wisconsin workfare model has since gone global. Meanwhile, with wages volatile and falling, the precariat lives on the edge of unsustainable debt. Debt has become a systematic mechanism of exploitation, as people struggle to maintain yesterday’s standard of living.

Third, the precariat has distinctive relations to the state. Those in it are losing rights granted to citizens, becoming denizens without civil, cultural, political, social, and economic rights. Increasingly, they are supplicants, pleading for benefits or services, relying on discretionary decisions of bureaucrats making moralistic judgments on whether their behavior or attitude is deserving.

These three dimensions produce a consciousness of relative deprivation, a combination of anxiety, anomie (despair of escape), alienation (having to do what they do not wish to do while being unable to do what they are capable of doing), and anger.

Varieties of Precariat

At present, the precariat consists of three factions, which is why it is a class-in-the-making, not yet a class-for-itself. The first faction consists of those falling into the precariat from working-class communities. They lack schooling and feel deprived by reference to a lost past. Their predecessors had employment security, pensions and so on. They want that past. Many listen to populists and neo-fascists attributing their insecurity to migrants and minorities. Across Europe and elsewhere, many are voting for nationalistic, xenophobic, and racist agendas.

The second faction consists of migrants and minorities, who feel denied a home, a viable present. Mostly, they keep their heads down, concentrating on survival. But when policies threaten even that, they rebel in days of rage (as in Stockholm in 2013) or join some fundamentalist cause. They are the ultimate denizens, denied rights everywhere.

The third group consists of the educated, mostly young. They suffer relative deprivation by being denied a future, a life of dignity and fulfilment. But they do not listen to neo-fascists; they look to recover a future, aspiring to create a good society based on equality, freedom, and ecological sustainability.

The Emerging Struggles

Fortunately, partly due to the mass protests in and since 2011, more people have come to recognize that they belong to the precariat, which is an essential starting point for a counter-movement. Among the third group, a feeling is growing that they are not just victims but can fight back. This part of the precariat wants to struggle for a transformative agenda designed to abolish itself through overcoming the conditions that define it.

However, the precariat is the new dangerous class because all in it reject mainstream political establishments. Many have not been voting. This does not mean they are politically apathetic, merely that mainstream parties and politicians have not understood their needs or aspirations.

The protests since 2011 have been mostly the actions of what historians call primitive rebels, symbolizing a time when the emerging class is more united around what it is against than around what it wants instead. But the protests are helping the precariat move closer to being a class-for-itself. It is ready to move to a struggle for Representation and Redistribution.

Unlike the old socialist project, the struggle will be for a redistribution of resources needed for personal development in an ecologically sustainable society: security, control over time, quality space (including the commons), liberating education, financial knowledge, and capital. All are more unequally distributed than income. The precariat has no security, no control over time, is crowded into impoverishing space and is losing the commons (cause of the Geci Park occupation), is subject to commodifying schooling, lacks financial knowledge, and is denied access to capital.

A counter-movement is taking shape. The precariat is re-engaging in democratic politics. After the neo-liberal dystopia, the Future is back on the agenda. The precariat must be the vanguard of a new progressive era.

Guy Standing

Guy Standing is a Professor of Economics, SOAS, University of London. He will present his new book, A Precariat Charter, at CUNY (November 4), the New School (November 5), and Cornell (November 7).

The Crisis of Labour: Class Politics in Scotland After the Independence Referendum

As we saw in the Scottish Independence Referendum on September 19, deindustrialization still affects political loyalties in Scotland. Social class influenced the way many people voted, and this has major implications for the future politics of Scotland and the UK. Although 55% voted to remain within the UK, the campaign for independence, Yes Scotland, won 45% and carried several areas that continue to feel the effects of deindustrialization (exacerbated by UK government austerity measures) particularly acutely — the largest city, Glasgow, the populous areas of North Lanarkshire and West Dunbartonshire in the west of Scotland, and the city of Dundee in the east. In North Ayrshire and Inverclyde, the results were within in a hair’s breadth between the two sides. These former industrial heartlands are also the constituencies that gave the Labour Party dominance in Scotland. As historian Chris Harvie observed in 1998: “It is this unknown Scotland, not in the guidebooks, away from the motorway, seen fleetingly from the express that holds the key to the modern politics of the country.”

All of the parties in Scotland – unionist and secessionist alike – deployed deindustrialization as a key motif in the Independence Referendum. In earlier UK and Scottish Parliamentary elections in 2010 and 2011 respectively, both the Conservatives and Labour held rallies at the site of the former British Steel strip mill at Ravenscraig, a significant national site of memory. Gordon Brown, the former UK Labour Prime Minister, signaled the importance of old industrial Scotland as a key battleground when he chose Loanhead miners’ club outside Edinburgh to launch his defense of the UK and to promise more powers for the Scottish Parliament. Brown received a warmer reception than his successor as leader of the Party, Ed Miliband, when the latter visited the former mining village of Blantyre, the birthplace of one of the founders of the Labour Party, James Keir Hardie. It has an added significance for the labor movement as the site of one of Scotland’s most legendary mining disasters. “Labour Tories,” quipped one resident, while another remarked,

We’re all ex-Labour supporters – but now they’re just Tories in red ties. Mr Miliband’s come up today to a place he doesn’t even know – he probably couldn’t even put a finger on a map of where it is. He told us two months ago he’d come up to Scotland and spend the last six weeks living here. But they never even told us he was coming to Blantyre today.

Such comments reflected the growing disaffection of Labour voters in Scotland. The scale of the potential crisis confronting the Party in Scotland is illustrated by the fact that 40 of the 59 Scottish MPs at Westminster sit on the Labour benches; loss of these seats could scupper any chance of Labour maintaining a UK majority. The Party is belatedly stirring to this threat. Eric Joyce, the Labour MP for another former industrial town, recently observed, “Unless dramatic measures are taken, and fast, Labour will continue to be punished for the strategic error of neglecting its machinery in Scotland and for taking voters for granted.”

What has prompted this crisis for Labour in Scotland, a country in which it has held a majority since 1945? In Scotland, as in the rest of the UK, the Party lost long-term members frustrated by Blair’s involvement in the Iraq War, privatization of public services, and the financial crisis. Added to this, Labour stood with the Conservative and Liberal Democrat parties as part of the No campaign and supported the UK coalition’s austerity measures and attacks on welfare that further impoverish low income families, disproportionately located in these former industrial heartlands.

In contrast, Yes Scotland – which involved the Scottish National Party (SNP), the Scottish Greens, and the Scottish Socialist Party (SSP), as well as a host of other radical platforms – mounted an explicitly broad based left-leaning campaign, placing social justice at the core of an independent Scotland, protecting the public sector and National Health Service from privatization, expelling the UK’s Trident armed submarine fleet from its base in Scotland, and having an independent foreign policy.

However, Labour’s problems in Scotland also stem from the legacy of deindustrialization in Scotland and the associated shift in political loyalties in these former industrial heartlands. As Jim Phillips and I have argued elsewhere, deindustrialized communities, such as in the coalfields, continue to be plagued by the social legacy of the closures. Deindustrialization and its impacts over time have exercised a profound effect on the shifting working-class political loyalties in Scotland from the late 1960s onwards. Labour has subsequently, and hurriedly, assembled a plan to support development initiatives to regenerate former industrial areas. It is recognizing too late that the heartlands can no longer see a promised land in Labour pledges. As the late Marxist historian Eric Hosbawm observed in 1978:

… If the labour and socialist movement is to recover its soul, its dynamism, and its historical initiative, we, as marxists, must … recognise the novel situation in which we find ourselves, to analyse it realistically and concretely, to analyse the reasons, historical and otherwise, for the failures as well as the successes of the labour movement, and to formulate not only what we would want to do, but what can be done. We should have done this even while we were waiting for British capitalism to enter its period of dramatic crisis.

The thousands of working-class voters who engaged in grassroots debates during the Scottish referendum, and the broad left, have recognized the potential for greater democracy and empowering communities against global capitalism. The Labour Party has not. As a result working-class voters have deserted the Party in droves for the prospect of a more socially equitable society wedded to traditional “Labourist” values. As the Scottish socialist, and one of the leaders of the Upper Clydeside Shipbuilders (UCS) work-in in 1971-2, Jimmy Reid famously observed when opting to support the SNP in 2008, “It wasn’t so much that I left Labour. I felt that they left me.” Reid died in 2010, but seven of his fellow leaders from the UCS work-in came out in support of Scottish independence. That says much about where working-class political loyalties now lie in Scotland. While these concerns are surely shared by many voters in England, the electoral system for the Scottish Parliament (unlike Westminster) has facilitated greater representation for the Scottish Greens and the SSP, alongside the SNP.

In the days since the result – with the unionist parties of the Conservatives and Labour reneging on their vow of new powers – there has been a flood of former Labour voters to pro-independence parties; within 24 hours of the result, the SNP, the Scottish Greens, and the SSP, respectively saw 5000, 2000, and 1000 new members join up. Within a week, the SNP added over 39,000 new members, and Scottish Green membership rose by 375% on 2013. Amongst those deserting the Labour Party will also be a section who voted No in the referendum based on the assurances given them by the Party leadership that the Scottish Parliament would be given more power to promote social justice and protect public services. A Yes Alliance of the SNP, Scottish Greens and SSP now plan to vote tactically at the UK, and Scottish Parliamentary, elections in 2015 and 2016, to oust unionist party candidates standing for seats in Scotland. Already pollsters are speculating that Labour could lose more than half of their Scottish seats to the SNP in next year’s General Election.

Scottish working-class voters increasingly see their future lying within a separate state and with alternative parties who share essentially “Labourist” values, which the Labour Party has long since abandoned. We may well be witnessing the not so strange death of Labour Scotland.

Andrew Perchard

Andrew Perchard teaches history at the University of Strathclyde and is a member of Academics for Yes.

We’re Here! We’re Queer! We’re Not Going Shopping!

In 2002, when I was soliciting submissions for the anthology Everything I Have Is Blue: Short Fiction by Working-Class Men about More-or-Less Gay Life, I received this message on a Working-Class Studies listserv: “Excuse me for saying so, but isn’t gay and working-class kind of a contradiction in terms?”

It was such a great line that I ended up using it in the book. Obviously, the short answer is no, but the impulse behind the question isn’t hard to understand. For decades, popular concepts of the “gay community” have so frequently been paired with middle- and privileged-class status markers that “gay” sometimes resembles a brand name. And what about those stereotypes? We’re DINKs, Guppies, trend-setters, gentrifiers. We’re “hyper-acquisitive” and, of course, we have those “high disposable incomes” everyone gets so excited about.

Far from it. Recent studies, in fact, suggest that LGBTQ people may actually be more vulnerable to being poor: more likely to experience food insecurity; more likely, in rural settings and/or among people of color, to be at income risk; more likely than U.S. adults in general to report annual incomes under $30K (39% vs. 28%).

That is, of course, unless you believe in the secret “Better Living Through Homosexuality” fund. You know, the one that provides us with the unlimited financial support we need to enjoy better education, healthcare, and housing; develop superior taste in food, clothing, and culture; and finally quit going to SuperCuts. Of course I’m being ironic, but you might be surprised how many people behave as though they thought such silliness was true.

But the real point is this: If most Americans are working-class or poor (and they are), then most LGBTQ Americans must be as well. And plain facts sometimes get lost in debates over whether to define class through “labor-capital analysis (in the Marxist tradition) or [by means of] occupation, income, and formal education (in the liberal one)”—as University of Massachusetts professor Lisa Henderson put it in Love and Money: Queers, Class, and Cultural Production. Or, indeed, over whether to “imagine class as fundamentally … a cultural form.”

I had Henderson’s perspectives in mind as I prepared Blue, Too: More Writing by (for or about) Working-Class Queers, the recent follow-up to Everything I Have Is Blue: how to place what Henderson termed a “study of queer-class conjuncture” alongside a political, economic, and cultural analysis. But novelist and essayist Dorothy Allison, who has probably done more than any other contemporary queer writer to articulate “conjunctures,” was on my mind as well. As Allison observed in her essay “A Question of Class”:

Everything in our culture—books, television, movies, school, fashion—is presented as if it is being seen by one pair of eyes, shaped by one set of hands, heard by one pair of ears. Even if you know you are not part of that imaginary creature—if you like country music not symphonies, read books cynically, listen to the news unbelievingly, are lesbian not heterosexual … you are still shaped by that hegemony, or your resistance to it.

I’d go a bit further. To be queer, from or in the working classes, and committed both to class solidarity and to full citizenship for queer people often means not solely battling the “one pair of eyes” approach but being caught between what I would call the “traditionalist” working-class organizing/labor-studies camp (which sees the working-class as nearly exclusively blue-collar and views any “oppression” that is not determined by economic relations as bourgeois “identity politics”) and the bourgeois identity politicians for whom discussions of class are antediluvian, irrelevant, and sectarian in the context of the LBGTQ civil-rights “agenda.”

So if contradiction is the issue, there’s plenty to go around.

Fortunately, what there also turns out to be plenty of is a rich body of materials on which to base the kind of study Henderson describes. Likewise, there are plenty of examples of resistance on the part of working-class queer writers, thinkers, activists, and artists to being seen as anomalies and paradoxes.

Modern Family stereotypes aside, in fact, the impact of class and economic issues has long been clear to many of us here in the Homintern. Pride at Work is one example—a lesbian, gay, bisexual and transgender group of labor-union activists (and an AFL-CIO affiliate) born out of a 1974 alliance between the Teamsters and San Francisco gay activists Howard Wallace and Harvey Milk. Together, they pulled off a highly successful community boycott of Coors. Amber Hollibaugh’s Queers for Economic Justice project worked tirelessly for twelve years to build a platform for the poor and low-income queers whose voices are often unheard in the mainstream fight for gay rights. (Sadly, the QEJ project closed in 2014 for lack of funding.) The National Center for Lesbian Rights, meanwhile, recently founded the RuralPride Campaign to increase LGBTQ visibility in rural America and make sure services and resources are accessible to queer people and their families in those areas.

Queer scholars, social historians, and artists in and from the working class take part in the same conversations. I’ll mention just three examples: Kelly Cogswell’s memoir, Eating Fire: My Life As a Lesbian Avenger (founded in 1992, the Avengers were a direct-action group that focused on gender, race, and class); the impressive body of work left behind by the late Allan Bérubé, whose moving essay about his childhood in Bayonne, New Jersey, “Sunset Trailer Park,” is a classic; and the just-released comedy, Pride, which is based on a true story. In it, UK gay and lesbian activists raise money for the families of Welsh miners during the long National Union of Mineworkers strike in 1984. The film hasn’t yet opened where I live, but I’m excited about the conversations it might inspire. I’ve known for nearly my entire adult life that working-class queer people were deeply involved in union building, neighborhood organizing, economic justice issues, and anti-racism work. I wish other people knew it, too.

And that explains why I thought the time was ripe for Blue, Too, a way to bring queer activism and cultural production together with the traditions of LGBTQ and working-class studies. In addition to short stories, performance pieces, and autobiography by twenty writers, Blue, Too includes a study guide that applies working-class-studies and queer-theory approaches to analysis of each contributor’s work. The book also contains an annotated bibliography of more than 500 items (the first-ever attempt to create an exhaustive listing of materials related to queers and class) and an in-depth critical essay that reviews the history and present of working-class queers in literature, media, pop culture, and scholarship.

What emerges from all that are some interesting points of departure. Consider, for example, what LGBTQ and working-class cultural production have in common. Historically, they’ve both been unintentionally overlooked, randomly misinterpreted, or deliberately suppressed—albeit for different motives—and both may need to be reclaimed in order to bring their broadest implications to light. At a deeper level, writing that foregrounds lesbian and gay perspectives, ethics, and consciousness can “queer” assumptions about a heterosexual universe and about the “proper” deployment of sex roles, physical sexual behavior, and gender just as working-class writing can “queer” certitudes about opportunity and class mobility, “natural” social hierarchies, and the dream of liberty and justice for all. They are both—or they can be—subversive.

I’m convinced this is a conversation worth having—within Working-Class Studies and in academia more generally, in reading groups, and among friends. Literature and media, after all, are the propaganda of a culture, and working-class queer people are often propagandized right out of the picture.

Wendell Ricketts

Wendell Ricketts is a writer, editor, and translator; a somewhat-unwilling resident of the hanging-chad state; and, as a university adjunct, a member of the great American “precariat.”

The Working-Class Argument for Scottish Independence

On September 18th, the people of Scotland will vote on whether they wish to leave the United Kingdom and become independent, the first time that there has been such a constitutional referendum. This has arisen due to the victory of the Scottish National Party (SNP) in the 2011 elections to the Scottish Parliament, a pseudo-federal institution with some independent powers over matters of health and education separate from the UK Government at Westminster. Whilst nationalist and class politics rarely go together comfortably, the case for a yes vote in September emphasizes progressive politics rather than bourgeoisie nationalism or Mel Gibson-inspired notions of ‘freedom.’ Working-class radicals are sharing a platform with neo-liberal supporting nationalists because they see the opportunities for the Scottish working class if Scotland gains independence from the UK.

Scottish society isn’t fundamentally different than the rest of the UK. As a region, it shares many similarities with other areas historically dependent on heavy industry, such as the North-East of England and the former mining areas of Wales. On the other hand, Scotland pays more taxes per person than the rest of the UK, oil in Scotland’s North Sea accounts for over a quarter of corporation tax paid in the UK, and cotland’s renewable energy sector has massive potential. Despite this wealth in resources, Scotland’s mortality and poverty rates are higher than UK averages, and Glasgow has the lowest life expectancy of any UK city. Due to UK government attacks on the welfare state, the Scottish working-class are increasingly reliant on charity to put food on their table.

Higher rates of poverty might account for the limited appeal of right-wing politics in Scotland. In the 2010 UK election, the right-wing Conservative Party won just one Member of Parliament in Scotland, out of a possible 59. In Scotland, the centre-right Labour Party dominated the later twentieth-century based on an historical working-class appeal and left-wing politics. But the the British Labour Party has moved further to the right in order to appeal to prosperous voters in the south of England, and the British working-class continue to be hammered. Today, 900,000 more people live in poverty across the UK than in 2010. Labour’s shift to the right was exploited by the SNP, who have repeatedly moved to the left of Labour on a number of social issues, presenting themselves as the most progressive of the main parties in Scotland and winning support from a large section of the working class.

Socialists opposed to independence argue that constitutional change will not necessarily lead to an improvement in the condition of the Scottish working-class. That may be true, but it could protect the few benefits already available in Scotland that don’t exist elsewhere in the UK. Currently, prescription medication and higher education are free in Scotland, benefits not afforded to those in England. The UK government imposed a controversial under-occupancy charge on social housing residents deemed to have “spare” bedrooms in 2012, penalizing the working-class people who rely on social housing.  Following a mass grassroots campaign, the Scottish Government developed a plan to cover the extra charge.

With full independence, Scotland could fully reject the current austerity agenda and take steps to becoming a substantially more equal society than is possible in the existing political system. An independent Scotland would be nuclear-free, with the Scottish Government’s pledge to remove the UK nuclear arsenal from their current base at Faslane, near Glasgow, a position not supported by any London-based party. The Scottish Health Service will continue to be free at the point of need, as the service in the rest of the UK is becoming increasingly privatised. University education will be free, while students in England pay £9,000 per year.

Whilst some prominent Scottish socialists, such as George Galloway, have spoken in against separation, the campaign has support on the Left from several lifelong socialists, including s Tommy Sheridan, Tariq Ali, and Billy Bragg. A range of working-class and left-wing grassroots organisations, such as Radical Independence, The Green Party, and the Reid Foundation, are also involved, demonstrating the appeal of the campaign based on class issues and progressive politics. On the other hand, right-wing and reactionary groups such as the Loyal Orange Lodge, the right-wing populist UK Independence Party, and the fascist British National Party are actively campaigning against independence.

Instead of offering a better future for the working class, the campaign against independence has emphasized the political upheaval that this change would cause over issues of currency, membership of the European Union, international treaty agreements, and other ‘high politics’ which have little impact on the day-to-day lives of the Scottish working-class.

A vote for independence for Scotland is an important step in the country’s working-class struggle. A “yes” vote not only opens up the potential for a radically more progressive Scotland. It also represents the best immediate opportunity to improve the condition of Scottish working-class society. To paraphrase James Connolly, hoisting the St Andrews flag over Edinburgh Castle is not the end result for Scottish socialists campaigning for independence. It is merely a start.

Andy Clark

Andy Clark is a PhD student in History at the University of Strathclyde in Glasgow. His research focuses on the resistance of women workers to factory closure in Scotland during the early 1980s, with an emphasis on the impact of deindustrialization on working-class society and worker militancy.

 

Better Jobs Drive Better Business

Good jobs are hard to find.  Hard jobs – entailing bone-tiring work, low wages, and limited or no advancement opportunities — are all too plentiful.  And in our country that’s been a big and growing problem dating back at least three decades.

HouseholdIncomeSince the early 1980s, job growth — and especially job quality – wilted in the face of intersecting economic, political, and demographic forces.  As usual, the short end of the stick is found in the hands of the working class and lower middle-income households.  Earnings stagnated for these groups as poverty jumped and un- and underemployment took and continues to extract heavy tolls.

These aren’t just statistics for me.  They are also my family story.  My father and two siblings worked for most of their lives in manufacturing.  I made it to college by working a few summers in a local plant.  I took away both a withdrawal card from the Machinists Union and many lessons about work and life.  But my career trajectory changed, and I went to work for a series of state and federal elected officials. This was an “up close and personal” viewpoint on how government – at the state, federal, and local levels – can expand opportunities for good jobs and stronger, more resilient communities.  But lately, I’ve grown pessimistic about the prospects for political or policy changes that might make a real difference.  Gridlock and paralysis spread – perhaps an expected result of a “conservative” governance apparatus.  Politics can be a noble calling and sometimes produces courageous heroes.  But recently, we’ve seen too much ignobility and too little spine.

That’s part of why I left the public sector.  Now I work in the nonprofit and philanthropic sector, as a program officer in a foundation. Much of my work and that of my colleagues at The Hitachi Foundation focuses on how foundations can use their tools and resources to address challenges and expand opportunities for low wealth individuals, families, and communities.

Most philanthropy targets social, educational, or support services, while others promote policy changes.  A third category aims at organizing or direct action at the worker, community, city, or even national level.  Each has its merits, and the sector makes almost $50 billion in grants annually. But only a fraction of that, about $14 billion, is targeted to the “economically disadvantaged.”  If you divided that into equal shares and only consider the 46 million people living in poverty in the U.S., it would only deliver $303 per person each year.  That’s not much of a supplement.

So philanthropy in general and our foundation in particular must focus our efforts.  The Hitachi Foundation is working on the role that good businesses can play in creating many more good jobs and improving opportunities for lower-wage workers to gain earnings and advance.  Many philanthropists, like many in working-class studies, are skeptical of the business world.  But our experience suggests that business leaders are not monolithic in their viewpoints.  If we provide evidence that “good jobs” can generate growth, profits, and happy customers, many more businesses can be spurred to take action that will benefit lower-wage and frontline workers.

Over the past five years, we’ve amassed compelling evidence that some businesses create social value even as they pursue a profitable and sustainable bottom-line.  Before we did the research, we expected that specific HR and training practices would be the generator behind significant gains in earning and career acceleration for frontline workers.  That was true in part.  But we were surprised to see that workers and employers made the largest gains when companies innovated in the products or services they offered, in the methods for producing or delivering good and services, and in HR practices and training programs.  In retrospect, of course, these strategies are interrelated. With new products or services and/or innovation in methods for producing them, there’s a premium on engaging and retaining workers with skills and experience.  And on top of that, the talent and skills grown by workers who are already in the business are often the best and most valuable fit.  All that can yield a larger overall pie that can be shared with workers.  Mutual Gain Bargaining has a history of pursuing similar ends in the context of a labor agreement.  Whether a plant is organized or not, gains aren’t always shared.  But where they are not, the workers’ incentives are poorly aligned with business goals.  Good workers with skills will be more inclined to look for other options and leave when they find them.

In the Good Companies @ Work program, we’ve collected stories of just under 100 firms that attribute their success to their frontline workers. These companies outperform their peers while providing quality jobs and pathways to the middle-class.  For example, Marlin Steel made a dramatic transition from old technology, a product in declining demand, and outmoded methods to become an innovative leader.  This Baltimore firm made baskets for bagel bakeries and stores.  But demand declined sharply according to the company because the rise of low-carb diets. Marlin quite literally “reinvented” their business and that made it possible to shift from making bagel baskets to supplying Boeing.  Today, Marlin has a more flexible approach to manufacturing a different set of products.  In part, they use some advanced technologies such as robotics and laser cutters.  The company did not make a wholesale change in their workforce.  Their core group of workers was with the company before, during, and now after the transition.  The company and the workers did invest in training, and that expanded their ability to manufacture higher quality products with less time from the initial order through design and manufacturing and on to delivery.  Another innovation at the company directly ties  wages of production floor workers to skills.  The more machines and processes they are capable of operating, the higher their hourly rate.  The firm also has a production bonus system that shares profits with workers, who can earn as much as 40% above their hourly earnings by meeting weekly team goals.

Good companies are more likely to generate good jobs.  But we’re not naïve.  Many – maybe even most – corporate or business directors are driven by short-term profit maximization.  But many are not. They bring their personal values beyond the plant gate or office door.  And those values help interest them in offering opportunities to improve wages and working conditions.  But values and motivation take business owners only so far.  We find good evidence that for many businesses, doing the right thing for and with frontline workers is not just consistent with the imperative for businesses to survive and thrive.  In many cases, it is essential to staying profitable and positioning the company for the future.

We will continue and deepen our efforts to help businesses make that connection in the years ahead.  And we’ll share what we’re learning, because we see communication as key to altering the dominant paradigm that profit margins require companies to put the maximum squeeze on labor costs.

Why focus on business to expand opportunity for low wealth, lower-wage people?  Because we believe that it works.  We’ve seen sustainable, profitable models in action. Equally important, business has more resources to create more and better jobs than either philanthropy or government.

Our goals include supporting and fomenting changes inside the plant gate, or with patient care teams, or in other settings. If we can do so that will create progress that is not dependent on the next grant or election cycle.  Neither the public sector nor the foundation world has a good track record for sustained focus and effort.  Causes rise and fall with the next crisis or new opportunity.  But strategies that yield real benefits to the bottom line and the front line, generating economic gains for companies and workers, have the potential to stick, expand, and spread.

Mark Popovich

Mark Popovich is a senior program officer at The Hitachi Foundation.  Following two decades focused on public policy as a staffer, researcher and advocate, he’s spent the last fourteen years working at the intersection of philanthropy and business.

Inequality After Occupy

When the media became aware of the protest centered at Wall Street during the fall of 2011, a predictable line of questioning immediately appeared – whatever in the world are they protesting? “The cause . . . was virtually impossible to decipher,” intoned the New York Times, joining the bulk of the mainstream coverage of the protest in its early weeks, which together professed confusion at the sight of the rag-tag group of occupiers.

Of course, to crib Liza Featherstone, covering the protests for another NY daily, the opposite was closer to the truth: everyone who came near Zuccotti Park knew exactly why the protesters were there.  Given the scale of the economic crisis, Main Street’s bailout of Wall Street, and ongoing oligarchy, the “only surprise [was that it took] so long for the citizenry to take to these particular streets.” The graphic polarization of their chant, “We Are the 99%” made it all the more clear:  it’s the (unequal) economy, stupid.

In the years since the destruction of the occupations, this critique of inequality – one, broad part of what Occupy was all about – has only broadened and deepened in the US.  Occupy should claim credit for getting it on the map, while political iterations old and new have been keeping it there.  Today, the fight against inequality is taking greater institutional shape, and seemingly exerting more leverage, in places inspired by Occupy but moving beyond its initial tactics.

Studying Occupy Wall Street in New York from its inception and through 2012, my colleagues and I traced the “enduring impact” of OWS through various measures, including the ongoing movement participation of core participants and the proliferation of “Occupy after Occupy” efforts – what journalist Nathan Schneider described as a “productively subdivided movement of movements.”

Joining most observers, we noted that Occupy’s impact was most easily traced in the extent to which it had shifted the discourse in the United States.  “Income inequality” was suddenly in the headlines.  We included a graph that showed how frequently the phrase was invoked by the media pre-, during, and post-Occupy.  We found that news mentions of “income inequality” rose dramatically with the outset of Occupy, and in the aftermath remained substantially higher through the end of 2012 (up about a third from pre-Occupy levels).

I ran the numbers again this week, and I have to admit I was surprised by the results.

LexisNexis Academic Database, all news (English), United States

LexisNexis Academic Database, all news (English), United States

As we’d seen before, in the year after Occupy’s peak, the numbers stayed higher – 30-50% of the pre-Occupy discussion.  But beginning in the fall of 2013, the numbers reached Occupy levels again, and this time rising to over 2000 mentions of the phrase “income inequality” in December 2013 – over 50% more than Occupy’s peak.

Of course, I shouldn’t have been surprised to see this rise. The occupations have gone away, but neither the crisis nor the resistance has disappeared.  Low-wage and precarious workers are at the forefront of the fights today, and they are keeping inequality in the spotlight.  This past fall and winter we’ve seen fast food strikes and the “Fight for $15”; other minimum wage fights around the country; Walmart workers demanding $25,000; university adjuncts organizing and striking.  Workers, unionists and Occupy veterans, through both traditional labor and “alt-labor” organizations are elevating the fights around income inequality and pushing for concrete change.  Tailing these developments, figures from President Obama and the Gap are now simultaneously pushing for (highly inadequate) wage increases.

Media attention to inequality reflects recent electoral shifts as well.  Mayors who ran left were decisively elected in New York, Seattle, and Boston.  (Occupations existed all over the country, but it would be interesting to probe the relationship between those Occupations and new electoral outcomes. Certainly, these three cities were home to sustained and popular occupations in fall 2011.) Labor’s candidates and initiatives did well overall, in the 2013 local election cycle; and in Seattle, Occupy activist and socialist Kshama Sawant was elected to the City Council.  While many of the core Occupy activists eschewed electoral politics, we nevertheless see the outlines of their critique emerge in race after race.

As important as Occupy’s inspiration has been as the carrot encouraging these new movements and electoral shifts, the ongoing crisis that working people are experiencing and the desperate straits that unions and other progressives find themselves in provide the stick. . Labor, in particular, has been working hard to shift course for many years.  Occupy’s eruption was a major shot in the arm, but many of the campaigns we see today have their roots pre-Occupy.

However, the energy and audacity in today’s movements are fueled in part by the experience of Occupy (and the organizers who started the occupations and emerged from them). Direct action and prefigurative practices inform many of the efforts that contribute to today’s groundswell, such as the strikes and walkouts.  But unions are also exploring worker cooperatives, community groups and activists are forestalling foreclosures through occupations, and activists are tying collective student debt refusal to the demand for free higher education.

The Occupy activists we spoke with two years ago continuously echoed each other, saying that the movement needs to “take the long view” and remember that change doesn’t happen overnight.  I haven’t spoken with enough of those activists today to know their assessment of the fights they see and are participating in today.  They are not out there, all day, all week, occupying Wall Street – and it wasn’t enough when they were. The scale of necessary social transformation remains daunting, and questions of both strategy and power loom large. But all day, and all week, more people are talking about inequality and directly fighting against it.  And workplace by workplace, franchise by franchise, ordinance by ordinance, council member by council member, co-op by co-op, the struggle continues.

Penny Lewis

Penny Lewis is an Assistant Professor at the Murphy Institute for Worker Education and Labor Studies, School of Professional Studies, CUNY.  She is also the author  of Hardhats, Hippies and Hawks, The Vietnam Antiwar Movement as Myth and Memory.